Consignment FAQ's
Acosta’s Home Consignment is a unique shopping experience that utilizes 3 beautiful showrooms to display and sell current and timeless-style previously owned furnishings & home accessories. Our inventory comes from beautiful homes throughout the Chicagoland area, model homes, store overstocks and manufacturer returns. We maintain consignor agreements for 90 days resulting in a constant turnover of quality goods promoting high, repeat shopper traffic.
How do I find out if my Furniture items will sell in your store?
Please take a photo of the furniture item(s) and text to 331-222-9422, use the SUBMIT CONSIGNMENT ITEMS form or bring photos to the store including your name, address, phone number as well at the brand name and orig. purchase prices. From the photos, we can determine if the items would be a good fit for the store and set up a time for the items to come in to the store.
Can I see your consignor agreement?
Yes! Please click here and we ask that after your items are approved, you bring the completed form in with your items (feel free to use as many copies as you need) CONSIGNOR AGREEMENT
Are my items marked down over the 90 day consignment period?
We mark items down 10% after 20 days, 10% at 40 days, 10% at 60 days and an additional 10% off at 80 days.
I only have home decor and accessories to consign. Do I have to take photos of these too?
We do not require photos of home decor, but we do schedule appointments.
*Due to space limitations, we may not be able to consign all decor pieces if the style, condition or season are not a good fit.
Book a home decor appointment at Lake Zurich/Barrington
Book a home decor appointment at Wheaton
Book a home decor appointment at South Elgin
How do you price my items?
We have over 50 years of combined experience valuing previously owned and new items. We price items after we have had an opportunity to inspect them. At that time, we will determine a price with consideration given to the original cost, age, demand, overall condition, brand name and market demand.
How do you advertise?
In addition to our beautiful brick & mortar showrooms, most of our pieces are available to purchase online (Shop Online) and our customer base is throughout the entire US! Additionally, we advertise on our Acosta’s Consignment App, Facebook, Instagram, Twitter and our email reach is over 20,000 customers!
How am I paid?
We are partners with you on a 60/40 (60% to you) basis on items that sell for over $750 and on a 50/50 basis on items sold for under $749. Checks are mailed on the 22nd of each month for the previous months sold items for all amounts over $50 (final balances under $50 can be picked up in the store at any time). Direct deposit available!
What happens if my items don’t sell?
Most items will sell within the first 60 days, however, if an item does not sell at the end of the 90 day consignment period you may pick up your item within 3 days of your consignment end date or it becomes property of Acosta’s Home to sell or donate at our discretion (due to the volume of consignors we partner with, we do not notify consignors when items expire). We donate to the Living Well Cancer Resource Center in Geneva & Jubilee in Carol Stream.
If you would like any unsold items back after their consignment period, please mark on your calendar 90 days from the date you consigned and pick them up within 3 days of that date. You can also keep track of your consigned items on our online consignor access.
I have my own transportation, when can I drop my items off?
Furniture items are pre-approved and accepted by appointment only. Please call 630-366-0005 to set up a furniture appointment.
I don’t have a truck, how do I get my furniture to your shop?
We have 3 options! You can drop them off, use our Acosta's Express Delivery if you are within 10 miles for a $75 flat fee (up to 3 items, not available for large or oversized items) or we can refer you to an insured delivery company for white glove pickups & deliveries starting at a discounted rate of only $125 per hour. Call 630-366-0005 to discuss larger pickups and deliveries throughout the entire Chicagoland area, we would be happy to arrange this service for you. (Delivery time starts when the drivers arrive at your location & ends when the truck is unloaded at our location)
