Refund policy

Due to the nature of consignment, almost all of our items are previously used or new/floor models. Items listed as excellent or good condition, may have minor flaws, chips or wear. Items listed as brand new from commercial consignor may also have minor flaws, as they are floor models. Items with larger condition issues will be noted in the product description.

All sales are subject to a 24 hour return period, 24 hours from the time the item was purchased. Delivery charges are non-refundable. PLEASE measure and check your items carefully. Online purchases- please call a sales associate before purchasing with questions or for additional photos. Online and in-store returns will be in the form of a store credit minus a 5% restocking fee. Purchased items must be picked up within 5 days of purchase. Items not picked up within 5 days will incur a $10 per day storage fee.

Please contact the store at 630-366-0005 before purchasing for a more detailed condition description.